Perch is a product from Perch Runway Limitied.
Our company address is DESKGO, 120-122 Braymere Road, Hampton, Peterborough, Cambs, PE7 8NB, England
Our Data Controller is George Georgiou, Director. You can contact us via the email address firstname.lastname@example.org
Perch is self-hosted (your site and CMS are on your server not ours), therefore we do not store or collect any data relating to your individual website, other than the data provided to buy and secure your license. If you are someone with Perch installed on your website then you should contact the person who built your site for specific information about the data collected and how it is stored.
In running and maintaining our website we may collect and process the following data about you:
In order to check that your site runs under a valid license Perch does a “call home”. This does not transmit any informaton about you, your site content or your use of the software. We collect:
This data means allows us to check you have a license and also gives us information about the versions of our software in use plus the versions of PHP is use and that we therefore need to support.
We are physically located in the United Kingdom. Our servers and the customer databases are hosted in Germany in the European Union by the hosting company Hetzner.
In operating our website it may become necessary to transfer data that we collect from you to locations outside of the European Union for processing and storing. By providing your personal data to us, you agree to this transfer, storing or processing. We do our upmost to ensure that all reasonable steps are taken to make sure that your data is treated stored securely.
In the interest of transparency the following table details the third party services we use to provide our service to you, with information of the data stored or transmitted there.
|Google Analytics||USA||Page Views|
|Postmark, Wildbit LLC||USA||Transactional emails|
|Stripe||USA||Customer and Order details|
|PayPal||EU||Customer and Order details|
|Xero||EU||Customer and Order details|
|Amazon S3||EU||Data backups|
|ipinfo.io, IBC LLC||USA||Address geolocation for VAT|
|MailChimp||USA||Marketing news email - opt-in only|
Unfortunately the sending of information via the internet is not totally secure and on occasion such information can be intercepted. We cannot guarantee the security of data that you choose to send us electronically, Sending such information is entirely at your own risk.
Cookies provide information regarding the computer used by a visitor. Where used, these cookies are downloaded to your computer and stored on the computer’s hard drive. Such information will not identify site visitors personally. It is statistical data.
If you create and log into your account on the Perch website, a session cookie will be used to maintain state, keeping you logged into our site.
We use the information that we collect from you to provide our services to you, for example to update you on new releases of Perch. In addition to this we may use the information for one or more of the following purposes:
If you have previously purchased from us we may provide to you details of similar goods or services, or other goods and services, that you may be interested in.
All marketing emails sent by us will have a clear unsubscribe link.
We do not pass on your information to third parties for use in their own marketing at any time.
In accordance with the Data Protection Act 1998 you have the right to access any information that we hold relating to you. Please note that we reserve the right to charge a fee of £10 to cover costs incurred by us in providing you with the information.
At any point you may delete your account, however as this is potentially very destructive (removing license authorisations for any sites you hold) we ask that you contact us if you wish to request this. We will also remove data linked to you stored with our third parties.